Corporate Scorecard Smart Pay program Customer Care Center hours and phone numbers Green Power program information and sign up info Life Support information Report utility theft Important Numbers MLGW Customer Care Center Monday through Friday 7 a.m. until 7 p.m. 820-7878 - Start, Stop, Transfer service or report trouble with service. 544-6549 – Billing related inquiries 544-6500 – Report power outages 320-1579 - Report utility theft 528-4820 - MLGW Community Relations